Shipping & Delivery
Which countries do you ship your products to?
We can ship worldwide.
How is the delivery time calculated?
When processing your order, we consider these factors when calculating the Estimated Delivery Date:
- Order Processing:
After your payment is authorized and verified, we will start processing your order and this process can take from 5 to 14 business days, so please be patient with us. If we are unable to process your order due to inaccurate or incomplete payment or incorrect address information, your order processing may be delayed.
- Estimated Transit Time:
Delivery carriers have now implemented social distancing policies. This means that during your delivery you will no longer be asked to sign an electronic device on delivery and their staff will not physically hand the parcel to you.
Carrier: UPS/FedEx/USPS.
Delivery Timescale: More than 90% of orders arrive in 10 business days after dispatch.
Domestic Shipping Rates and Estimates
- For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
- For simple flat rate shipping: We offer $5.99 flat rate shipping to States
International Shipping
| Country | Delivery Timescale |
| US | 90% of orders arrive 7 days after despatch |
| UK | 95% of orders arrive 7 days after despatch |
| AU | 90% of orders arrive 7 days after despatch |
| NZ | 95% of orders arrive 10 days after despatch |
| IM | 95% of orders arrive 10 days after despatch |
| LT | 95% of orders arrive 10 days after despatch |
| LI | 95% of orders arrive 10 days after despatch |
| LU | 95% of orders arrive 10 days after despatch |
| LV | 95% of orders arrive 10 days after despatch |
| MT | 95% of orders arrive 10 days after despatch |
| NO | 95% of orders arrive 10 days after despatch |
| Other | 15-25 day |
*Please note that these are estimated delivery times only.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 12 days of receiving your shipping confirmation email, please contact us at [email protected] with your name and order number, and we will look into it for you.
Shipping to P.O. boxes
We does not deliver any products to PO box addresses in any state within the United States.
Refunds, returns, and exchanges
Summarize our return policy and link out to our full return policy page.
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at [email protected] with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
Lost Packages
We happily resend orders or issue a refund if the package was returned to its sender or got lost during shipment when the address was valid and correct. Please visit our support page here. Otherwise, we are sorry that any replacements, refunds, or credits for invalid address entries of the customers are not applicable
Wrong Address Disclaimer
It is the responsibility of the buyer to make sure that she or he enters the address correctly. We cannot guarantee address changes due to the strict shipping schedule. Please double-check the address you are entering, as we will NOT be held responsible for packages that are sent to the wrong address that the buyer has entered.
If your order is already processed or has already shipped, we cannot change the address and the only thing we can do is wait to see if the package gets returned back to us. In that case, we will be able to provide you with an exchange or refund.
If you have any further questions, please don’t hesitate to contact us at [email protected].